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Privacy Policy

Effective Date: 14 May 2025
 

Welcome to Divkriti. We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our practices when you visit or make a purchase from our website, www.divkriti.com.
 

1. Information We Collect
 

When you interact with our Site, we may collect various types of information:

  • Personal Identification Information: This includes information you voluntarily provide when making a purchase, creating an account, subscribing to our newsletter, contacting us, or participating in surveys. This may include your name, email address, phone number, billing address, and shipping address.

  • Payment Information: When you make a purchase, your payment details are processed securely through trusted third-party payment gateways. We do not store sensitive credit card or debit card information on our servers.

  • Device and Usage Information: We automatically collect certain information about your device and how you interact with our Site. This may include your IP address, browser type, operating system, time zone, referring/exit pages, browsing history on our Site, and information about the products you view or search for. This is primarily collected through cookies, log files, and other tracking technologies.
     

2. How We Use Your Information
 

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including managing payments, arranging for shipping, and providing you with order confirmations and updates.

  • Communication: To communicate with you regarding your orders, respond to your inquiries, and provide customer support. If you opt-in, we may also send you promotional emails about new products, special offers, or other updates we believe may be of interest to you.

  • Improving Our Services: To analyze website usage, understand customer preferences, identify trends, and improve our website functionality, product offerings, and overall user experience.

  • Security and Fraud Prevention: To screen for potential risk and fraud (particularly using your IP address and order information), and to protect the security and integrity of our Site and services.

  • Marketing and Advertising: To personalize your experience on the Site and to display targeted advertisements or marketing communications based on your browsing history and interests (if applicable and in accordance with your preferences).
     

3. Sharing Your Information
 

We value your trust and do not sell, rent, or trade your personal identification information to third parties for their marketing purposes.

We may share your information with third parties only in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party companies and individuals who perform services on our behalf to support our business operations. These services include payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.

  • Legal Compliance: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, prevent fraud or illegal activities, or protect the safety of our users or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
     

4. Cookies and Tracking Technologies
 

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings.

  • Keep track of items in your shopping cart.

  • Analyze website traffic and usage patterns.

  • Tailor content and advertisements to your interests.

You have the option to manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site and your ability to access certain features.
 

5. Data Security
 

We implement a variety of security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include technical, administrative, and physical safeguards such as SSL encryption, secure payment gateways, and internal policies and procedures. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
 

6. Your Privacy Rights
 

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data, subject to certain legal exceptions.

  • Right to Object: Object to the processing of your personal data for certain purposes, such as direct marketing.

  • Right to Data Portability: Request your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.
 

7. Updates to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
 

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